Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I cannot access my Shop at all. And I also cannot use my gold bars. Please help... Have already logged out... Restarted and logged in. Still no store :(
What model is it? Chances are your older device was manufactured before 2019 when Huawei got US sanctions - just like mine (Mate 8), which explains why the game worked just fine.
See my reply here and I hope it helps you.
Hi
I'm using a Huawei. My phone before this one was the same and all worked well. Could access the shop and use gold bars
Hi,
Were you ever able to access the shop and use gold bars?
What device are you using?
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE
New here? Sign in or create an account to join the fun.
My email has been deleted so how to log in without password
I have a new phone and my games did not transfer. How do I transfer without losing my position?
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
I am not getting the 50 yellow candies to show up which are needed to get past level. Have purchased max amount of extra moves and NOTHING
I changed my phone and downloaded it again. By the way, I have a record of breaking more than 18000 editions, but it keeps going back to 12000 editions. It's so hard to scroll through more than 6000 every time I play.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…