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I can't connect to app store, after I finish a game, I cannot get the extra moves.
Seems you have a newer Huawei device, which means it doesn't have Google Mobile Services, which explains why you can't connect to the store.
I'd suggest updating your AppGallery, then search for Gbox and install it. Hope this will solve the problem. If necessary, reinstall the game through Gbox, if it's available. You'll lose your boosters but I guess you don't have that many anyway.
Good luck! 👍
Huawei Y8p, Kenya.
Welcome to Sweet King Community! 👑
As wykoon the Community Hub Moderator suggested to solve this issue 👇
The loading issue may be due to the app/game not properly connected to the game server. It may be caused by unstable network connection or game server not working properly.
Thus, do try to exit game to the game page, disconnect from internet, wait for few seconds before reconnecting back to the internet, click on the play button and play a level. After that, go to the shop tab and start your purchase.
Please also check that you have not make any in-app restriction in your device. To deactivate restriction, please read here and select the applicable topic, then do the opposite as the article is about restricting in-app purchase.
I hope my answer above give you some insights in solving your issue. 👆😉
And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
Hello, @BernardMbugua and @ch930,
What device are you playing on? What is your country of residence?
Have you ever been able to access the store? If yes, when was the last time and has anything changed since?
I can't access app store to get extra moves
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I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
