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Game progress

seema_23
seema_23 Posts: 3

Level 1
in Support

My email was entered incorrect . So I lost my progress when I logged out.

My game ID is 12653218519 and I was on level 1003.

Please help me restore my progress to my correct mail ID.

Answers

  • kiara_wael
    kiara_wael Posts: 157,009

    Hi and Welcome to the King Community

    If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored.

  • Doondie
    Doondie Posts: 1,255
    https://community.king.com/en/candy-crush-saga/discussion/401970/game-progress

    What do you mean your e-mail was entered incorrect? Do you remember the wrong e-mail? Was your King account linked to your Facebook account?

    If you still can log into that incorrect account, you can easily change it in account settings.

    Untitled Image

    If you can't manage on your own, you can write to Support. They aren't very helpful at first, so you must reply to their initial response and hope for a personalised response.

    Good luck! 👍

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