Didn't get Rewards finishing level

bevderev

Hi there

I just played Candy Crush Saga and finished 5705, won and never received the 30 gold bars, for the second win.

I am a bit brassed off as it was pretty hard.

It seemed to hang when the man came up with the words Sweet Events coming soon.

I think I deserve them.

Also my photo level number has never changed, I am on 5705 now.

This was a glitch from ages ago.

Can you help?

kind regards

Bev

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/402020/didnt-get-rewards-finishing-level

Hi and Welcome to our Community

If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.

bevderev

Hi There

It looks like the game has refreshed and has given me my rewards after I played the next game.

I'm pleased

Cheers

Bev

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2617368#Comment_2617368

When you see "sweet events coming soon", this means you need to do a level (new or old, regardless of win or lose) in order to refresh the game. This happens after clearing game's cache - willingly or not.

Regarding your milestone banner - in order to have it updated, you need to replay the last milestone level you've passed. They fixed this system in January. In your case, just scroll back to level 5,000, repeat it and - voila! - your banner will magically update.

Have fun! 👍