Levels with glass-covered candies suggest impossible moves and do not re-shuffle when needed

7ynd0n5

In levels with the glass covering over candies it is not possible to move the candies that are under the glass. The in-game helper suggests making moves that require these unmovable candies to be moved. In some levels there are no possible moves left but because the in-game helper suggests the impossible move the candies do not get reshuffled..The result is that I have to quit the level.

This is a particularly bad problem on level 3563.

I think this is a bug. The game should not suggest moves that are impossible

kiara_wael

Hi and Welcome to the King Community

Could you please take a screenshot?

7ynd0n5

The move suggested by the in-game helper here is to create a wrapped candy by moving the red candy (located under the left hand side bobber) down one space. This is not possible.

In this screen other moves are possible, but the point is that the game suggests impossible moves on levels with the glass covering and that can lead to players getting stuck.

MannyFae

It is possible to make a wrapped candy from reds. If you try to move the red candy down, it won't work. But if you try to move green candy up instead, it WILL work. You always should tap/click on a candy that is not covered by ice to execute the move.

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/402211/levels-with-glass-covered-candies-suggest-impossible-moves-and-do-not-re-shuffle-when-needed

The thing to remember 7ynd0n5 is that you can only move a candy into the glass coat and not out when making a swap.

Alienscar

Hey @Doondie after you have been here awhile you will notice that the same questions come up time and time again. So whilst you might have answered this question 3 months ago 7nyd0n5 wasn't a member back then and wouldn't have seen your answer.

Also...

https://community.king.com/en/candy-crush-saga/discussion/375852/glass-levels

Doondie

https://community.king.com/en/candy-crush-saga/discussion/comment/2619848#Comment_2619848

I'm sure it's been discussed many a time, just like most casual topics. I have been around for exactly 9 months today, so my personal experience answering questions dates back only so long. The idea was actually to hint OP that they could've used the search engine first, especially because they are new to the forum. 👌