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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
After I signed in it took me from level 542 down to level 41. Why? I didn’t like that, I tried to get back where I was but couldn’t so I deleted the app. Very pissed off.
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
I hope you're back on track really soon!
Hello there!
Are you sure you didn't log in to another account, perhaps? However, given this issue has occurred quite a few times already, it'd be the best for you to contact King and hopefully get the issue resolved: https://soporto.king.com/contact.
Hope this helps! Bonne journée! 🍬
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hello, Is anyone else experiencing a lot of glitches the past week? For example, I get 3 ads to watch that will extend my game by giving me 5 more moves. I watch the first ad and don’t get the reward and the other 2 ad chances go away (so after the ad, it just reverts to the screen that says you lost and do you want to…
HAs the 6 hour option been removed
I can't see advertising in my game for extra spin and boosters
Gioco
Hi, I have purchased rewards. Ever since you stopped me to get free rewards by watching adds. That is not fair. instead of supporting customer to to buy rewords you stop them to use free rewards by watching adds. If I don’t get the free rewords I will stop plying and remove the app. Thanks
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…