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Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I completed 7/7 levels for the 500 Gold bar split. I was suppose to split the pot with 10 other players but never received the gold bars and the game reset back to zero levels.
Bugs do happen, I'm afraid. Sometimes Episode Race won't credit the gold bars. I personally haven't had issues with CR, ER or Choco Box.
This could be a one-off bug or it could indicate a deeper issue with your account, especially if it happens again. You should write to Support and ask for your missed reward.
Should they not be able to verify the issue, feel free to drop me a message on Discord (Sun#0314), Reddit (u/Sunnysboy) or Messenger (fb.com/P.G.Simeonov) and we'll work it out together. You'll get your bars in no time.
Good luck! 👍
No I didn't screenshot it. I have never had the issue before now. I would not have joined this forum if it didn't happen. I have never said anything bad about this game before. Spent hundreds of dollars on it and now my integrity is being questioned. I will just stop purchasing gold and stop playing the game altogether. Nice way to treat loyalty.
Hello, Mr Will-I-am Newbie,
Welcome to the forum! 👋
Do you happen to have a screenshot of your Candy Royale progress? Did you actually see the final screen?
Hi and Welcome to our Community
If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
The screen shots are from all stats features and there are no rewards given from those.
New here? Sign in or create an account to join the fun.
I saved up my gold bars to purchase 6 hours of unlimited lives and it is no longer giving me that option. What the heck?!!!
This discussion was created from comments split from: I keep getting the no internet connection message on Candy Crush.
Hi! I spun my daily reward wheel and recieved my 2hr colour bomb. But it won't activate. Any ideas please? X
Hello, good day. I am sending an email from Iran. We connect with VPN to play your game. For several days now, it keeps saying "Please restart or try again later". It keeps saying "Please do not reinstall the game". It cannot connect. It cannot go online and cannot use the rewards. What happened???
Please, my Facebook account has been disabled after several attempts to verify my identity. It is this sane Facebook account I used in linking my game account. What do I do??
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
