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Why does my friend get an option to watch a 30 second video to gain extra moves or extra goodies to complete a level and I don’t have this option?
Thanks for the info Pavlin. I have advised people in the past to take a break from the game in order to see if that forces adverts to reappear. No one has ever told me it has worked.
I always say they will never return as by and large for the majority of cases that will be right.
I don't mind being wrong for the minority that might get their adverts back.
Hello, Ms Newbie,
Welcome to the forum! 👋
Video ads and related features (Sweet Cinema etc) are still in "test phase". That's why they are not available to every single account. This explains why your friend has them, and you don't.
Howeverrr, there's a loooooooong known "bug" where video ads get disabled for your account as soon as you make a purchase with real money (including reward points). So if you're at a relatively low level, it's probably better if you start over, as there's no telling when ads will get (re)activated, if ever.
Actually, they could return. So far I've seen reports (word of mouth) for the following:
Unfortunately @tilliecannadine that is just the way things are. King do not deliver every available game feature to every player at the same time.
Also if you have ever used real money to buy something for your game you will never get the advert features.
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For several years now, and across three different phones, I get a Chocolate Box error EVERY single time I play any level. It sometimes even comes up TWICE between plays. I have 3 screenshots with the 3 screens that come up every time. I have force stopped the app with no luck.
Fiz duas compras, e nao foi creditado no jogo.
is it correct that the daily stamp doesn’t exist anymore?
Bonjour comment je peux joué aux jeux s,il vous palit je me retrouve toujours dans community ! Merci
Quiero preguntarles que hay de malo entender muy bien y participar en un gradios juegos .espero que si ven este comentario. Espero ansioso sus respuestas bendiciones para todos los participantes..
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…