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Two times now, I did not get to avail chocolate box reward. It always says restart game but don't uninstall the app. When I restart the app, the reward is gone without getting to use the reward and the box is empty again. It is very upsetting.
Can't you just click the "X" button and retry collecting the reward?
As mentioned by the green man above, this message is safe to ignore. I personally have only seen it when trying to open the weekly contest. I simply dismiss the message and immediately reopen the event. It then loads as normal.
I'd suggest giving the choco box a little time before claiming it. You can even restart the game beforehand, then wait a minute before claiming.
Good luck! 👍
When you next see the 'Restart' message just ignore it. I have only ever seen this message once in my game and I just closed the message and carried on playing.
I play on android, so I closed the message by pressing the backup button.
Hi and Welcome to the King Community
Please dont uninstall your game you will be lose your booster . make sure force close the apps and Log in again . and If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
The screen shots are from all stats features and there are no rewards given from those.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
