Didn't receive 25 Gold Bars for winning race

Question

Hey!

So I won one of the episode race things, and was meant to receive 25 Gold Bars. However, the game lagged out and then came up with a notice saying that a restart is needed (but not to uninstall etc), and I haven't received the Gold Bars. I've tried restarting etc, but nothing still. Anything I can do?

debramay1 · Answer

Not getting my gold bars since a couple of weeks

Alienscar · Answer

https://community.king.com/en/candy-crush-saga/discussion/404599/didnt-receive-25-gold-bars-for-winning-race

What device do you play on Zara? If you play on an android the next time you see the 'Restart Required' message just ignore it and use the back button.

Anything I can do?

All you can do is wait and hope that King sort the issue out properly and return the missed rewards to everyone that has failed to receive them. If you check the first couple of posts on the first page of the linked thread that Kiara shared you will find more information on the issue.

kiara_wael · Answer

https://community.king.com/en/candy-crush-saga/discussion/404599/didnt-receive-25-gold-bars-for-winning-race

Hi and Welcome to our Community

If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

The screen shots are from all stats features and there are no rewards given from those.

and for more info here

https://community.king.com/en/candy-crush-saga/discussion/396228/issues-with-episode-race-not-receiving-the-gold-bars-rewards

Thank you