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Why my all boosters disappear when i reinstall my game?

White_DEvil
White_DEvil Posts: 2

Level 1

After reinstalling the game my whole booster gets disappear. Eventhough i connect it with my facebook and apple account.

Answers

  • kiara_wael
    kiara_wael Posts: 155,361

    Hi and Welcome to the King Community

    Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

    Please read links bellow about lose booster! HERE

    please report this to ourΒ Player Support TeamΒ here

  • Doondie
    Doondie Posts: 1,255

    Hello, Mr/Ms Newbie,

    Welcome to the forum! πŸ‘‹

    It doesn't matter that your game is linked to your Facebook or Apple account. This only helps you keep your progress (and friends), not boosters. Boosters are saved only locally on the device they were obtained with, which explains why they don't get recovered upon reinstalling the game or deleting app data.

    As an iOS user, you have the ability to back up your boosters on iTunes or iCloud before reinstalling. You should consider that next time.

    Good luck! πŸ‘

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