Hi. I switched to a new kindle and now I'm not getting any lives. I've sent multiple emails but I'm only getting automated replies linking me to help topics that aren't helping me. The envelope top left is empty and I can't click it. If I click my avatar top middle I can see my friends and send/request lives and it green ticks when complete but my envelope remains open and empty. I don't have a lives tab 200 lives counter or anything. I'm getting really frustrated with it as stuck on frequent hard levels. As it is I had to lose some of my boosters and waste them when changing devices. If it's not sorted am going to give up. I've tried reinstalling and made no difference.
