Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Welcome to Sweet King Community! 👑
How about you try these steps here 👇😊
1. Open this game
2. Select Profile
3. Select Log Out your Facebook/Kingdom Account then Close this game app
4. Reopen this game then Log back in to your profile (don't play first) and finally Open the game (can play now).
Also check that you have a stable internet connection or a strong WiFi signal. You might want to see if your Internet Service Provider is experiencing any current issues.
I hope you can receive back your sweet rewards on this game. 😊
If it's still not worked, Please report this problem to their Player Support team here and then ask and send your Game ID (How to find your Game ID), then waiting for their team will contact and answer you soon.
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉
Have a nice and safety day! ❤️😊