New bell sound is REALLY ANNOYING!

https://community.king.com/en/candy-crush-saga/discussion/comment/2656004#Comment_2656004

You should be able to see Find my ID right under the game like this:

Click on it and it will show you your ID.

You said you were playing on facebook, finding your game ID is different on facebook it seems.

I don’t play on facebook so I can’t really help unfortunately.

https://community.king.com/en/candy-crush-saga/discussion/comment/2656004#Comment_2656004

I can’t send a screeshot but follow the steps in queenb’s post.

I think you are clicking your profile picture, which brings up a different profile.

You need to click on the gear button while on the map and then click on “my profile” on that menu.

You can also just press the “my profile” button on the main menu of candy crush before clicking play.

Then double tap the king logo on the screen that shows up to show your game ID.

I understand. Can you still send me a screen shot of where I can find my ID in case I ever need it in the future? Thanks!

Hello @trishah It is me again.

I don't think sending your game id will do anything to fix it. The developers need to update the game to fix the sounds so the game stops playing sounds incorrectly. The only thing you can do is just wait and hope they fix it.

Hi QueenB, I have done as you suggested and I see no "Find My ID" link. I scrolled all the way down the game board to the first game and there is nothing down there. When I open up the current game I am playing, there is no ad at the bottom. Can you send me a screen shot of what it should look like? Thank you for your help!

https://community.king.com/en/candy-crush-saga/discussion/comment/2653982#Comment_2653982

Thank for letting us know you're playing through Facebook!

The next time you open the game on Facebook on your computer and scroll down the page all the way to the bottom of the game screen and locate the "Find my ID" right under the ad.

Thank you!

Thank you for all your responses. I play on Facebook and I have none of the "My Profile" items you are suggesting I go to. When I click on my picture a "Profile" pops up but it only shows my name and what level I am on and the only thing it would allow me to do is change my name. How do I find my Game User ID on Facebook?

@trishah You must be talkng about one of the broken sound effects. Ever since version 1.240 they broke when the sound effects play, because they were going to change the sounds effects along with the music. They decided to revert the sound effects to the old but keep the new music, BUT they didn’t revert the change when WHAT sound effects should play. Now the sound effects are all messed up and they don’t really seem to care about fixing it im afraid :/

It is version 1.253 currently with 6 months have passed and still have not fixed a crucial mechanic about the game.

I’m fine with the new music (sorta) but at least fix the sound effects please

Me again @trishah 😁

Could you please let us know which device you are playing, the game app version you have installed and if we could also get your game ID? the team would love to have a look at this feedback you have shared and this will help 😀

How to find your Game ID: Open the game and tap the 'My Profile' on the Start Menu:

You can also tap the Settings in the right upper corner on the game map...

...and select the 'My Profile' button here.

On your game profile page, double tap the King logo above...

...and voilà, the logo should disappear to reveal your Game User ID:

You should now have all the information needed to find your Game User ID.

https://community.king.com/en/candy-crush-saga/discussion/405723/new-bell-sound-is-really-annoying

Thank you very much for taking the time to tell us!

We will make sure your feedback gets passed on to the team in charge but we cannot promise you any changes.

In the meantime, have a sweet day 😀

Comments

https://community.king.com/en/candy-crush-saga/discussion/comment/2656004#Comment_2656004

You should be able to see Find my ID right under the game like this:

Click on it and it will show you your ID.

You said you were playing on facebook, finding your game ID is different on facebook it seems.

I don’t play on facebook so I can’t really help unfortunately.

https://community.king.com/en/candy-crush-saga/discussion/comment/2656004#Comment_2656004

I can’t send a screeshot but follow the steps in queenb’s post.

I think you are clicking your profile picture, which brings up a different profile.

You need to click on the gear button while on the map and then click on “my profile” on that menu.

You can also just press the “my profile” button on the main menu of candy crush before clicking play.

Then double tap the king logo on the screen that shows up to show your game ID.

I understand. Can you still send me a screen shot of where I can find my ID in case I ever need it in the future? Thanks!

Hello @trishah It is me again.

https://community.king.com/en/candy-crush-saga/discussion/comment/2653982#Comment_2653982

Thank for letting us know you're playing through Facebook!

The next time you open the game on Facebook on your computer and scroll down the page all the way to the bottom of the game screen and locate the "Find my ID" right under the ad.

Thank you!

It is version 1.253 currently with 6 months have passed and still have not fixed a crucial mechanic about the game.

I’m fine with the new music (sorta) but at least fix the sound effects please

Me again @trishah 😁

How to find your Game ID: Open the game and tap the 'My Profile' on the Start Menu:

You can also tap the Settings in the right upper corner on the game map...

...and select the 'My Profile' button here.

On your game profile page, double tap the King logo above...

...and voilà, the logo should disappear to reveal your Game User ID:

You should now have all the information needed to find your Game User ID.