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New bell sound is REALLY ANNOYING!

trishah
trishah Posts: 42

Level 3

I'm on Candy Crush Saga 5816 and a few days ago a new sound was added. Every time I make a move a series of bells ring. EVERY SINGLE MOVE! It make me want to scream it's so annoying. I have to turn to sounds off and then, not only is the game not as enjoyable, but it's harder to play because the sounds help you know when you make special candies. PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE, PLEASE change this stupid sound!

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Comments

  • QueenB
    QueenB Posts: 15,274

    Thank you very much for taking the time to tell us!

    We will make sure your feedback gets passed on to the team in charge but we cannot promise you any changes.

    In the meantime, have a sweet day 😀

  • QueenB
    QueenB Posts: 15,274

    Me again @trishah 😁

    Could you please let us know which device you are playing, the game app version you have installed and if we could also get your game ID? the team would love to have a look at this feedback you have shared and this will help 😀

    How to find your Game ID: Open the game and tap the 'My Profile' on the Start Menu:

    You can also tap the Settings in the right upper corner on the game map...

    ...and select the 'My Profile' button here.

    On your game profile page, double tap the King logo above...

    ...and voilà, the logo should disappear to reveal your Game User ID:

    You should now have all the information needed to find your Game User ID.

  • Oichi
    Oichi Posts: 133

    @trishah You must be talkng about one of the broken sound effects. Ever since version 1.240 they broke when the sound effects play, because they were going to change the sounds effects along with the music. They decided to revert the sound effects to the old but keep the new music, BUT they didn’t revert the change when WHAT sound effects should play. Now the sound effects are all messed up and they don’t really seem to care about fixing it im afraid :/


    It is version 1.253 currently with 6 months have passed and still have not fixed a crucial mechanic about the game.

    I’m fine with the new music (sorta) but at least fix the sound effects please

  • trishah
    trishah Posts: 42

    Level 3

    Thank you for all your responses. I play on Facebook and I have none of the "My Profile" items you are suggesting I go to. When I click on my picture a "Profile" pops up but it only shows my name and what level I am on and the only thing it would allow me to do is change my name. How do I find my Game User ID on Facebook?

  • QueenB
    QueenB Posts: 15,274

    Thank for letting us know you're playing through Facebook!

    The next time you open the game on Facebook on your computer and scroll down the page all the way to the bottom of the game screen and locate the "Find my ID" right under the ad.

    Thank you!

  • trishah
    trishah Posts: 42

    Level 3

    Hi QueenB, I have done as you suggested and I see no "Find My ID" link. I scrolled all the way down the game board to the first game and there is nothing down there. When I open up the current game I am playing, there is no ad at the bottom. Can you send me a screen shot of what it should look like? Thank you for your help!

  • Oichi
    Oichi Posts: 133
    edited May 2023

    Hello @trishah It is me again.

    I don't think sending your game id will do anything to fix it. The developers need to update the game to fix the sounds so the game stops playing sounds incorrectly. The only thing you can do is just wait and hope they fix it.

  • trishah
    trishah Posts: 42

    Level 3

    I understand. Can you still send me a screen shot of where I can find my ID in case I ever need it in the future? Thanks!

  • Oichi
    Oichi Posts: 133

    I can’t send a screeshot but follow the steps in queenb’s post.

    I think you are clicking your profile picture, which brings up a different profile.

    You need to click on the gear button while on the map and then click on “my profile” on that menu.

    You can also just press the “my profile” button on the main menu of candy crush before clicking play.

    Then double tap the king logo on the screen that shows up to show your game ID.

  • Oichi
    Oichi Posts: 133

    You said you were playing on facebook, finding your game ID is different on facebook it seems.

    I don’t play on facebook so I can’t really help unfortunately.

Hey! Would you like to give us your opinion?