Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
How about you tried following "Force Stop" of the game from Settings first then you switch on the stable internet connection and reopen playing this game. So I hope your gold bars will be received back on the game soon! 😉
If it's still not worked, you can try these steps here 👇😊
1. Open this game
2. Select Profile
3. Select Log Out your Facebook/Kingdom Account then Close this game app
4. Reopen this game then Log back in to your profile (don't play first) and finally Open the game (can play now).
I hope your gold bars will be received back on the game soon too! 😉
If it's still not worked after try all of following these steps on above, Please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so I hope they can contact and help you soon. 😊
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!