Treat Machine losing upgrades

King_admin

This discussion was created from comments split from: Treat Machine losing upgrades.

ivyzulifah

same here

Arrowflinger

I know that the treat machine loses upgrades if you don't claim the prize every day which happened to me. I don't know why it woukd lose upgrades if you log in every day

docterv

Happens to me too. And seems stuck around 20.

PrettyBubbles

Hi guys sorry to hear you are having this issue let me tag your moderators to see if this a known issue 💓

@kiara_wael @bearwithme @PummyRaj @QueenB

bearwithme

Thanks for the tag @PrettyBubbles - I too have personally experienced this. I have passed this on to the GM. We will see what the studio says.

😊🐨💕

foxy

have the same problem,i addition to losing all of my lives

Momof2Military

https://community.king.com/en/candy-crush-saga/discussion/352338/treat-machine-losing-upgrades

All I ever get on the wheel is the black color bomb. Day after day after day. I play a lot as well.

QueenB

Hi everyone and sorry to hear you all have experienced the same issue the Treat Machine 😕

I will pass this along to investigate further and in the meantime, can you please provide me your Game ID so I can get the studio to have. alook?

How to find your Game ID on mobile devices and the Windows app check here and on Facebook like this. 

We would also love to know which game app version you all are using and when did you noticed this started to happen?

Thank you 🙏