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Level 1
Hello Diane @dianevanniekerk 🤗 Hearty Welcome to our lovely King Community!
I am sorry to know that you are not able to log into your game account!!
How long has this been going on? Are you on a mobile device OR on a computer - Windows 10 App version?
If you are using a mobile device, did you try to connecting the game through "Mobile Data" instead of WiFi?
Please post back by typing in the blank box given below to my comment.
Hope to talk to you soon. Have a great rest of the weekend🍫🍫