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Retrieve account

dianevanniekerk
dianevanniekerk Posts: 1

Level 1

edited July 2023 in Discussions

Hi I cannot retrieve my progress please help. *

*Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your email address - Our House Rules 

Comments

  • PummyRaj
    PummyRaj Posts: 43,004

    Hello Diane @dianevanniekerk 🤗 Hearty Welcome to our lovely King Community!

    I am sorry to know that you are not able to log into your game account!!

    How long has this been going on? Are you on a mobile device OR on a computer - Windows 10 App version?

    If you are using a mobile device, did you try to connecting the game through "Mobile Data" instead of WiFi?

    Please post back by typing in the blank box given below to my comment.

    Hope to talk to you soon. Have a great rest of the weekend🍫🍫

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