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Been trying all day to collect my 100 gold from candy royale.
Something is definitely wrong with the double event. Candy Royale is never on claimable status, as it's received immediately upon completion.
So, you completed 14-18 levels from the first try and got the grand prize? Do you have screenshots of the stages leading to the final stage?
If you believe you didn't get your reward, you should write to Support.
Unable to claim
I keep getting this message
Hello, kind Sir,
Welcome to the forum! 👋
Do you have screenshots of your progress through the Candy Royale event? What about a "before" and "after" screenshot to show your gold bars?
It's somewhat possible that the Double Candy Royale event is bugged. I'll randomly tag @QueenB here, as this isn't the only thread about the same thing.
I've seen the notification but haven't got to actually play the event, so wouldn't know if there's a problem.
The regular version, however, works just fine.
Hi and Welcome to our Community
If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
The screen shots are from all stats features and there are no rewards given from those.
Thank you
1000 gold, not 100
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Játszom a játékban de amikor elsőnek végzek nem kapok aranyat .miért?
I've spent 100+ attempts to get through currant legendary level, using all tokens available except bars during 2 days. I'm I the only one thinking this is getting ridiculous? I understand money keeps this game going, but I've never before had to pay my way out of a level …
كيف احصل علي ٣ مصاصات تساعدني كي اعبر مستوى 18230
Thanks for the assistance, but I tried your suggestion and it didn't work, maybe a technical issue.
I have played this level several times and only received a few yellow candies when playing! I even used my coins to buy more turns (35) and I still had that many yellow left! Please see attached picture. What is going on?! I lost my super charger and was kicked out of the bonus event because I lost a life!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
