Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Charges
Momof2Military
Posts: 22
Level 3
in Support
I've spent a lot of money in Candy Crush while recovering from a procedure the past couple weeks, but it looks like a double charge of $19.99 on my credit card. I am sure to buy more gold bars in the future, so is it possible to have a game credit instead of a credit card refund?
Thank you
0
Answers
-
Hi and welcome to the King Community
Find more info how you can check this up and how to dispute a purchase if it has been incorrectly charged:
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
0 -
I would get a credit card refund if I were you. Also I strongly advise you not to spend more on gold bars in the future as you predict. King penalise players who spend money on the game by making future offers more expensive to them. The more you spend the fewer good offers or chances to win free boosters you will get. It's a totally screwed up game not worth spending money on.
0 -
I tried to request a refund and it said I would lose access. What does that mean? It's frustrating because I spend a lot on candy crush and don't get rewards and now I'm not getting my purchases. I guess I'm done. It's too bad, I really like the game.
0
