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Level 2
Strangely enough after making a one time purchase of a 99 cent booster pack last week, I have lost all ability to watch ads for extra moves, watch ads for bonuses, watch ads for lives...basically all ads are gone from my game. If this is the new normal, I give up King...I'll delete the app because I have been stranded on Level 13951 for over a week and cannot pass it. It is impossible to play this game without the extra helps and I WILL NOT sink tons of money into playing a game. After years of loving Candy Crush if this is the new normal, bye!
Don't bother to send an email because this is the kind of canned BS you will get back instead of an actual response...basically a big giant we don't give two S H I T S!
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I’m sorry to hear that you no longer see adverts in your game. There's nothing to worry, though, as it is expected for certain features to change and even become temporarily unavailable.
Please note the ability to watch adverts is a special feature in the game, therefore not designed to be available for everyone at the same time.
There's a really simple reason for that: to help keep things fresh and interesting, our studio need to thoroughly check how everything is working during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.
At this moment, it seems you are not part of the test group, yet it's great to know your appreciation for this feature though, and we will pass your feedback on to our tech team back at the Studio. In the meantime, be sure to keep your app updated, and you’ll have lots of adventures ahead!
I'm hoping somebody will finally grow a pair, quit hiding behind a computer screen and address the player's complaints. Yea, right. Like that's gonna happen. By hiding and not addressing our complaints they are showing their true color (money green) and that they have no concern for the fans except for how much money they can get out of us.