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Unlawful transactions?
Options
Hello,
Has anyone else had issues with money taken out of their account while playing Candy Crush Saga after receiving a pop up box stating "No connection, purchase unsuccessful, no funds were taken from your account" then found out the money had been taken out and no items received and told they are not eligible for a refund?
Answers
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Hello there! @choco95 👋
Welcome to Sweet King Community! 👑
I see some of the players asking this purchase problems too.
How about you try following these steps here (Purchase Issue/Problem) that I hope this helps. Click on Green Link! 👆😉
If it's still not worked after you try following these steps above, please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so I hope they can contact and help you soon. 😊
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉
Have a nice and safety day! ❤️😊
