cant change profile settings

ninchenbienchen

I logged into the app with my apple id. But i can‘t changr my picture or anything. I also can‘t connect it to my king account through the app. What can i do?

kiara_wael

Hi and Welcome to the King Community

This depends on how you are connected to the game. 

King account

If you're playing connected to a King account, then simply follow these steps:

1. Open the game on your device and tap the 'Settings' button (usually shaped as a cog). 
2. Tap the orange and yellow King account icon.
3. If you're already logged into your account then choose the option 'Edit profile' - now change your player name and profile picture!

Facebook account

If you are connected to the game via Facebook, your Facebook profile name and picture will show in the game. If you'd like to change these simply log into your own Facebook account, make the changes and you're good to go!

Please note that the changes may take a few hours to be published into your game profile.

@bearwithme

bearwithme

https://community.king.com/en/candy-crush-saga/discussion/412026/cant-change-profile-settings

Hi - being able to save the game via Apple is more recent (the last few years) and I’m not sure if it is possible to link your Apple account to your King account - but I would think you should be able to go back and forth between them.

You should be able to log out of your Apple account and log in to your King account. Have you tried doing that?

I play via iOS platforms but so far have only used my FB and King accounts to save my progress.

😊

RanaMuzammal196

There is no any orange and yellow icon on it then how i can change my profile picture?

RanaMuzammal196

There is no any orange and yellow icon on it then how i can change my profile picture?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3101307#Comment_3101307

Hello @RanaMuzammal196🤗 A Warm Welcome to the King Community!

Can you click on that "My Account" tab and take another screenshot?