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Help says not connected to internet but i am android phone
Hello @laflaf🤗 Hearty Welcome to our sweet Candy King Community!
To answer your main question, the King team has disabled the games on King.com platform. Hence, it is not possible to play there!!
But, if you have an account in through Facebook, you can play the Browser version on a computer. Also, if you have a computer that has Windows 10 or 11, you can download the App through Microsoft store and play it there!
Like my friend Kiara mentioned, the "no connection" could be result of many things including a bug in the App!! If that is the case, the only remedy is to uninstall the App and reinstall it!! But, the downside to this action is, you will lose all your boosters!!
Please try other options - playing on your laptop either through Facebook browser version OR the App version. And, see how it goes!
Please post back and let us know if you have any further questions!
Thank you for joining the Community and have a great rest of the day🍫🍫
As i am now getting a message that i am not connected i cannot log out - i have done a force quit and restarted my phone but no difference
Already tried it
Hi and welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find more details HERE.
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
