I am not getting lives from friends anymore, is this a known issue?

andreeaddd

For a few days now I’m not getting lives from my friends anymore, since yesterday I don’t even have the requests and I usually have ~20 everyday. What is the issue?

QueenB

https://community.king.com/en/candy-crush-saga/discussion/413731/i-am-not-getting-lives-from-friends-anymore-is-this-a-known-issue

Hi there,

There are no issues that we are aware of but there are few things you can try out and see if it helps.

Make sure you're using the latest version of the game app. Outdated versions might have compatibility issues that could prevent you from receiving lives.

Close the game app completely and then reopen it. This can sometimes resolve temporary glitches that are preventing you from receiving lives.

Restart Your Device:Restarting your device (smartphone, tablet, etc.) can help refresh the system and potentially fix any issues related to the game's functionality.

Check Internet Connection: A stable internet connection is essential for all online features of the game, including receiving lives. Check if you're connected to a reliable Wi-Fi or cellular network.

Log Out and Log In:Log out of your game account and then log back in. This can help refresh your account's connection to the game's servers.

Contact Support: If the issue persists after trying the above steps, consider reaching out to the game's customer support. They might be able to provide personalized assistance and look into your account for any issues.

How to contact Player Support from the game!

Hope this helps 🙂