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For a few days now I’m not getting lives from my friends anymore, since yesterday I don’t even have the requests and I usually have ~20 everyday. What is the issue?
Hi there,
There are no issues that we are aware of but there are few things you can try out and see if it helps.
Make sure you're using the latest version of the game app. Outdated versions might have compatibility issues that could prevent you from receiving lives.
Close the game app completely and then reopen it. This can sometimes resolve temporary glitches that are preventing you from receiving lives.
Restart Your Device:Restarting your device (smartphone, tablet, etc.) can help refresh the system and potentially fix any issues related to the game's functionality.
Check Internet Connection: A stable internet connection is essential for all online features of the game, including receiving lives. Check if you're connected to a reliable Wi-Fi or cellular network.
Log Out and Log In:Log out of your game account and then log back in. This can help refresh your account's connection to the game's servers.
Contact Support: If the issue persists after trying the above steps, consider reaching out to the game's customer support. They might be able to provide personalized assistance and look into your account for any issues.
How to contact Player Support from the game!
Hope this helps 🙂
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I played more than 50 moves and the gane remained like this without dropping the last number till it ended
The game frequently disconnects from the internet even though there's no problem and the speed is over 8 Mbps. The game disconnects to prevent me from spending gems or paying for ads. Please compensate me for my losses.
Will I be able to solve this without paying.
After playing for 13 years every day I really want to tell you what I don’t like…. When I earn a reward, for example 5 minutes a piñata, I really want to have it 5 minutes!!!! But the game begins to ask me lots of things, offers me all kinds of special offers and when at last I can start allready at least 40 seconds are…
I don'tI don't know what genius decided you were going to limit the number of levels we are able to play nowadays. Last week I had to wait 4 days for new levels, finally got them on Wednesday, and I'm all out two days later. How do you expect to keep players with this nonsense? I found another game to play that is very…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
