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what happened with my golden bars? Last time I played I had more than 140 and when I access the game today, only 23 remains…
Hello,
I didn’t connect my game to any different device, neither made any in-game purchase using my golden bars.
I just have this account and I’m sure that there is a big discrepancy in my golden bars balance.
Please, check what happened.
Thank you.
Hello there,
It sounds like there might have been an unexpected change in your Golden Bars balance. To better assist you, could you please provide us with a few more details? Specifically, if you've recently connected your game to a different device or if you've made any in-game purchases, those actions might have affected your Golden Bars balance.
Additionally, please ensure that you're signed in with the correct account to access your saved progress. If you're certain that there has been a discrepancy, our support team is here to help investigate this further.
Please get in touch with us through the in-game support option. How to contact Player Support from the game! make sure you chose the right topic!
Our dedicated support team will review your case and work to resolve the issue as quickly as possible.
Hope this helps 🙂
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
