Please stop resetting everything in Facebook

Reedross

About every other day, I get a 'new terms and services' button that I have to accept. When I click the button, I've lost all of my lives from friends. Please stop resetting this!

Thank you!

Reedross

It happened again today. I lost all the lives my friends have given me again.

PummyRaj

Hello @Reedross🤗 Hearty Welcome back to our sweet King Community!

I am sorry to hear about the issue you have been experiencing from a while!!

Are you using a mobile device OR a computer - Browser version (Chrome / Edge, etc.,)?

Please reply back by typing in the blank box given below to my comment 🍫🍫

Reedross

I'm using a PC with a Chrome browser. Thanks!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2763544#Comment_2763544

Thank you for replying back @Reedross🤗

I have reported about it to our Candy Crush Community In-charge! Let me see what they find out and I will get back to you as soon as I can with a reply!

Thank you for your patience and have a great rest of the day🍫🍫

Reedross

Much appreciated!

Reedross

....well, it was apparently too good to be true, because after several weeks of thinking the issue has been fixed....it happened again! Opened the game and I have to 'accept the new terms of service' and when I do all of my lives my friends have sent are just gone.