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I’ve just won the Summer Games competition, and when I clicked on the claim prize button I was expecting to be given 200 gold coins, instead I was rewarded with 1 lollipop. Is this a mistake or have you been hacked?
ika
Player who won the groups have been told that the prizes will be available to claim after 24 hours. In previous competitions like this one this has always been the case, so please just be patient!
I am surprised by your answer. Players are being told, as always, that they will have to wait until tomorrow to claim the reward. After all, don't King have to do some checks as to which team won and who gets the one UFO as well? Surely there is nothing wrong with the event and players WILL get their gold as promised? Please clarify and let everyone know.
It seems that something might have gone wrong with your rewards.
Here in the Community we do not have access to compensate for any items you have not been able to collect so i this case, it would be best to reach out to Player Support team.
You can do this directly from the game app, follow the instructions from this thread HERE and make sure you select the right topic.
Hope this helps 😉
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
