cant access candy crush thru facebook

grammyof2

for the last two days I cannot access candy crush on my pc thru facebook. It freezes up just after the page where it says downloading. Any suggestions would be appreciated.

kiara_wael

Hi and welcome to the King Community

Please check this page here

https://community.king.com/en/blog/discussion/247422/having-problems-connecting-to-facebook-on-your-device

QueenB

https://community.king.com/en/candy-crush-saga/discussion/416908/cant-access-candy-crush-thru-facebook

Sorry to hear about this 😥

Have you tried clearing the cache? Can you try the game on a different browser and see if the same thing happens?

Do you also by any chance have access to Windows 10 on your PC? The game can also be played via the app from Microsoft Store... you might have a better experience with the game 🙂

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/2770862#Comment_2770862

Sorry Kiara, did not see your reply 😅