Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Sorry to hear about this 😥
Have you tried clearing the cache? Can you try the game on a different browser and see if the same thing happens?
Do you also by any chance have access to Windows 10 on your PC? The game can also be played via the app from Microsoft Store... you might have a better experience with the game 🙂