Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I have lost 10 levels of candy crush have played episode 4217 4 times now I am using the game in Facebook
Sign in or register to leave a comment and join the conversation.
Hi Thanks for replying . Please email Team and tell your Game ID there.so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
You can also email them from here:
It seems to happen when I close facebook as long as I dont close I keep progress when I close and then log back in my progress is gone
I reached level 4226 then it dropped back to level 4213. I have reached 4217 and accomplished it and when I signed back in I was still at level 4217
Hi and welcome to the King Community
Are you pass level 4217 but didnt it move forward ?
