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I have lost 10 levels of candy crush have played episode 4217 4 times now I am using the game in Facebook
Hi Thanks for replying . Please email Team and tell your Game ID there.so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
You can also email them from here:
It seems to happen when I close facebook as long as I dont close I keep progress when I close and then log back in my progress is gone
I reached level 4226 then it dropped back to level 4213. I have reached 4217 and accomplished it and when I signed back in I was still at level 4217
Hi and welcome to the King Community
Are you pass level 4217 but didnt it move forward ?
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Do we know when the levels that aren't propagating yellow candies will be fixed (i.e.11859)? It's been a couple of days now that they haven't been working correctly…
En el juego pide eliminar 20 caramelos rojos y 20 amarillos, el problema es que no hay caramelos amarillos y no se puede avanzar el nivel
This level does not release yellow candies at all. Do you refund the money spent trying to do this level. do you notify me when it's fixed?
no yellow candies drop in level 11924 so this game is impossible to win. This also makes it impossible to move forward. I see this has been mentioned, but I cannot view answers
Joka ikinen kerta kun saan tuon, parin tason läpäisyn jälkeen lävähtää ruutuun…Joten menetän kyseisen edun… viimeisen viikon aikana varmasti 5 kertaa sen kussut jo tuon ilmoituksen takia.
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
