I just bought 10 bars to finish a level and get more moves and the game crashed and took my money

cdubois19

The game quit out right when I bought 10 to continue playing

kiara_wael

Hi and Welcome to the King Community

For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/417720/i-just-bought-10-bars-to-finish-a-level-and-get-more-moves-and-the-game-crashed-and-took-my-money

Welcome to the King Community.🥰

We are sorry for the issues with your purchase. In fact, purchase related issues are not handle with in our community, so to get a solution you will need to contact our player support and ask for a refund or adjustment.You can contact player support from your mobile game app and the steps are below.

Go to the game's Start Menu, then Settings - Help Center - My Purchases - Contact us and send them an email. In the link below you will find details on how to contact player support from your game.

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

You can directly contact the player support by following the link below.

https://soporto.king.com/contact

Please remember to choose 'Purchase Issues or Questions' for a swift reply and quick solution! 

Thank you.