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Profile help
Hi,
I'm not 100% sure I previously asked this question (I apologize if I did), but it was most likely when I first joined the community. I am having issues editing 2 fields in my profile; my "about me" and the section where you merge or link the game and community accounts. As you can see, both are greyed out making it impossible to change or edit. I have followed the following advise via the help section:
1:that both accounts use the same email.
2:game is updated to latest version (1.260.1.1)
As a last resort, I uninstalled and reinstalled the game, and signed back in to no avail. I don't know what else to try. Please advise, thanks!
Jiggy
1
Best Answers
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@Jiggyraff thats a good team spirit π thanks
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Hello dear @Jiggyraff , @papytchula and @Espiraladoπ€ Happy Friday to you all!
I am very glad to tell you all that the glitch was fixed and you can now "edit" your Community Profile to make changes or write something at "About me" field π
Thank you very much for your patience & have a wonderful rest of the weekπ«π«
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Oh!! Forgot to mention above...
If you need to change your user name, you will need a Community Manager's help!
Thank you, Crushersπ«
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Answers
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Just to reinforce you, I think I'm also having the same problem see:
Does pressing "save" solve the problem?
Out of curiosity, what does "RN" stand for?
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Ahh, you have the same issue .. and no, selecting save doesn't do anything. By not allowing me to change them, my OCD is kicking in π
"RN" means registered nurse π
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Hi I follow your discussion as I have the same issue in case a solution is offered ππ½
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Papytchula,
Yea, so far I haven't seen anything from king games or the mods (hint hint). If I happen to get or see a response to this issue before you do, I'll make sure to let you know.
Jiggy π
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Hi @Jiggyraff , @Espiralado and @papytchulaπ€
There was an issue with editing "About Me" field in our Community Profile. Last time, I checked, the Vanilla team was looking into the issue!!
I will ask our Community Manager and give you the update about it tomorrowποΈ
Thank you all for your patience and understanding!
Have a great rest of the dayπ«π«
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@PummyRaj thank you for checking that for us very nice of you ππ½ππ½ππ½
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@Jiggyraff thats a good team spirit π thanks
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Pummy,
TY! I agree with papytchula regarding getting back to us. Hopefully king games figures out why we can't change them! π
Jiggy
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Hello dear @Jiggyraff , @papytchula and @Espiraladoπ€ Happy Friday to you all!
I am very glad to tell you all that the glitch was fixed and you can now "edit" your Community Profile to make changes or write something at "About me" field π
Thank you very much for your patience & have a wonderful rest of the weekπ«π«
1 -
Oh!! Forgot to mention above...
If you need to change your user name, you will need a Community Manager's help!
Thank you, Crushersπ«
0
