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I am using Android tablet. Since I downloaded the last update, the game will not load and crashes. I have tried all the suggestions in the help article, nothing works. Can you fix this, without reinstalling the game
Thank you for getting back to us and sorry to hear the game is still not loading 🤔
I'm afraid the only option left is to reinstall the game app as that usually solves these issues. I understand that you might be hesitant in doing so as you will be losing your saved boosters and lives but there are no other way to solve these issues then to reinstall.
After this has been done, you can reach out to our Player Support instructions can be found HERE and ask for a compensation for lost items.
Hope this helps 🙏
Any update from the community in charge kingsters? My game is still not loading
Thank you👍️ And, no, I would not suggest you to reinstall the App at all! Like you said, you will lose the boosters! The King will not reimburse the lost boosters unless you purchased them with real money!
I will ask our Community In-charge and find out what you should do! But, you will have to wait till tomorrow as none of the Kingsters are working right now due to the weekend.
Talk to you tomorrow🍫🍫
There are no more updates available for the tablet As stated in my original question, I have done all the steps in the help article already, it did not work. I do not want to uninstall the game as I will lose the boosters
Thank you for replying back🤗
Did you update the software on your tablet? See if there are any updates available... I think you would find that info in "Settings" of your Tablet?
Android 8.1 Samsung galaxy tablet with 3.1 GB free
Hello @MriRam🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue in your game! I haven't seen other complaints about this issued... so, I am thinking this could be isolated!!
Can you tell me the software version of your Android tablet? Did you check how much storage space does it has?
Please reply back by typing in the blank box given below to my comment.
Hope to talk to you soon and have a great rest of the day🍫🍫
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II have been playing this level since 3 days now and I have not been able to pass so I need assistance
I've been having trouble with trying to get to the next Ad, because every time I think the Ad is finished and I try to go to the next Ad, it takes me completely out of the game. So, then I lose my chance at the level, and the boosters that might have been able to help me. Any suggestions?
I lost almost 400 gold bars not knowing the reason. How may I know what was the reason or was there any system fault or something?
Estoy cansado que despues de ver un anuncio me eche del juego sin obtener la recompensa. Esto pasa demasiadas veces y me parece un fraude
On 28 of December I paid by paysafe 2.99 for a booster pack two times and neither received the booster nor got my money back. The same happened on 30 of December with a 3.99 booster once this time
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
