Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I purchased a gold pass and none of my rewards are available
Did you definitely look inside Season Pass to claim your rewards? Just wondering, as it looks on the screen as if you just get it all when you buy it, but you have to go inside the Season Pass screen to then claim each one.
Hello @yuwannaknow🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you did not receive the boosters from Gold Pass!!
You will have to send a complaint to King Player Support team and they will be able to resolve the issue --> https://soporto.king.com/contact
If you are playing on a mobile device, you can send the complaint directly from your game too --> Settings (Pink cog wheel) -- ? icon -- scroll down to "Popular Topics" -- then, select "My Purchases" -- select the option "why haven't I received the purchased items" -- and follow the steps.
If you need further assistance, please post back by typing in the blank box given below to my comment.
Hope everything goes well and you will receive boosters soon!
Thank you for joining our Community and have a great week ahead🍫🍫
New here? Sign in or create an account to join the fun.
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…