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I cannot login to candy crush on android but have no problem on iPad and cannot sync my game and levels. The Android version also will not connect to internet.
Also lost all 139 extra lives
Ok. Used the Clear data . Able to sync but lost all my boosters.
Have tried force stop, clear cache, and phone restart. The game is latest update. The game is on the same Wi-Fi as my iPad. I can load and play on iPad but the game on my android phone (Galaxy s10+) will not connect to Wi-Fi or mobile data. Still same
Hello @marncm🤗 Hearty Welcome to our sweet King Community!
We have recently asked our Community In-charge about this issue, and they gave these steps....
👇️👇️
Try out the following simple steps, which may fix the connection issue from happening again and get you back to your adventure:
Do also check out the following Google Support pages with useful information on how to fix different device and apps issues.
If you are still experiencing issues or have further questions, please reply back by typing in the blank box given below to my comment.
Hope everything goes well and you can get back to your game without any interruptions🍫🍫
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One of my friends disappeared from my friends list in Candy Crush. I sent her a new link to become friends again and she got an oops you’re already friends. So I had her send me a life and she comes up with someone else’s name attached to her. She didn’t change her name. The name that appears on my friends list is at the…
Hello, good morning, I am from Iran. When I try to log in to my account, the program says it is not connected to the internet, but I am connected. Please fix the problem.
I want to remove a credit card … how do I do this
Hi I have noticed my blue candies are not being added in the leaderboard. 1st and 2nd position blue candies has been doubled. This is unfair for other players. I am a big fan of candy crush but now I am getting disappointed as this event comes once or twice in a year. Earlier I have complaint about this and when I went…
Hi For the last few days whenever I activate the supercharged colour bombs for 24 hours they disappear whenever I stop playing regardless of the time limit. For example today I had nine hours left to use the booster however once I completed my level and stopped playing for an hour, I returned to find that the booster was…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
