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Cannot login to candy crush on android
Answers
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Hello @marncm🤗 Hearty Welcome to our sweet King Community!
We have recently asked our Community In-charge about this issue, and they gave these steps....
👇️👇️
Try out the following simple steps, which may fix the connection issue from happening again and get you back to your adventure:
- Close all apps and restart your device: on most devices, press the power button for about 30 seconds, or until your device restarts
- Check and update your Android version and the game app
- Clear the game app cache and data: usually in Settings > Apps
- Make sure that you have sufficient memory on your device. We recommend having at least 2GB free - to check this see this link
Do also check out the following Google Support pages with useful information on how to fix different device and apps issues.
If you are still experiencing issues or have further questions, please reply back by typing in the blank box given below to my comment.
Hope everything goes well and you can get back to your game without any interruptions🍫🍫
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Have tried force stop, clear cache, and phone restart. The game is latest update. The game is on the same Wi-Fi as my iPad. I can load and play on iPad but the game on my android phone (Galaxy s10+) will not connect to Wi-Fi or mobile data. Still same
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Have tried force stop, clear cache, and phone restart. The game is latest update. The game is on the same Wi-Fi as my iPad. I can load and play on iPad but the game on my android phone (Galaxy s10+) will not connect to Wi-Fi or mobile data. Still same
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Ok. Used the Clear data . Able to sync but lost all my boosters.
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Also lost all 139 extra lives
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