Can’t send or receive lives

Alienscar

@SkeetersLove would you mind trying to add me to your game please. I want to see what happens when I send you a life. You can delete me if you like after we have tried this experiment

Here is my friend Link.

https://ccs2.play.king.com/6Rar/Invite?id=12&params=%7B%22actionCode%22%3A%22392659826%22%2C%22coreUserId%22%3A%2212313833671%22%7D

christinewupp

I took the liberty to try this @Alienscar and all I get if I click on your link is this screen. The only thing I seem to be able to click on is the download link, or the link to the help centre, which just gets me to the App Store and from here all I can do is open the App and once there, nothing. No sign of any new friends options. Am I missing something?

HF1

I reported this through the support button on settings, and got a boilerplate reply explaining how to send and receive lives - nothing new, except for this: "Additionally, it's important to note that you can only receive one life per friend in your game during each session to prevent excessive requests."

What? I send (and receive) multiple lives to and from the same people every day. And how do they define a 'session'? The best way to 'prevent excessive requests' is to unfriend someone who bombards you, not to limit people like this.

Alienscar

@christinewupp No sign of any new friends options. Am I missing something?

I don't think you are missing anything Christine other than the friends link is notoriously difficult to use.

Open your game and leave it open on the map. Click on the my link again and see if that works. If nothing has changed since the feature was introduced you should see an envelope pop up for you to click on.

If I remember correctly if you are trying to use my link on a PC it won't work.

jeanp8

I may get an occasional life but I don't get anywhere near the 20 allowed each day...which by the way is still ridiculous! I use to have 200 lives saved, they're all gone and I use to be able to keep that many from all the lives I received each day, but I'm not even getting enough to play at all. I've been stuck on the same level for days because I can't play except with the life that is accrued every 30 mins

JuliaM

I'd like to know why the sending lives on a level option is gone. I just played 2 episodes and never once saw my friends scores or had the ability to give them lives. I have to go through my friends tab to give lives; very time consuming and irritating.

SkeetersLove

https://community.king.com/en/candy-crush-saga/discussion/comment/2805219#Comment_2805219

I had clicked the ask friends button and it wasn’t allowing me to request lives. It has now resolved. Thank you for your response. But, I still am not getting many lives from friends; maybe 8-10 per day. ☹️

Alienscar

Thanks for the update @SkeetersLove I am glad that the issue has sorted itself out for you.

From what I have read you are lucky to be getting 8-10 lives a day