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Can't connect to store when playing game
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Hello again Jax🙋♀️
About signing in again - the Candy Crush Saga game and this Community website are two different things! That is the reason, we cannot log in with our game account into this Community!
We can use the same username and password as our game. But, we must create an account first👍️
Hello Jax @Jax998🤗 Hearty Welcome back to our sweet King Community!
I have noticed multiple complaints about "not able to connect to the Store"!! I have asked our Candy Community In-charge and they have told us to find out certain details.
So, can you please tell me if you are having the issue only with the App store or are you experiencing issues with logging into the game, and collecting rewards from other events too?
If it is just the App store, can you please try the steps provided in This Link and let me know if it worked or not?
Thank you and hope to talk to you soon🍫
AndIm not a newbie! Been here for 9 years. You keep making me sign in with a new password!
I can’t either for 2 days now. Anyone have a resolution ?
Hello @catfan01🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue in your game!
Are you not able to connect to the store just today or from a while? Which device are you using to play the game?
Please reply back by typing in the blank box given below to my comment 🍫🍫
