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Can't connect to store when playing game
Hello again Jax🙋♀️
About signing in again - the Candy Crush Saga game and this Community website are two different things! That is the reason, we cannot log in with our game account into this Community!
We can use the same username and password as our game. But, we must create an account first👍️
Hello Jax @Jax998🤗 Hearty Welcome back to our sweet King Community!
I have noticed multiple complaints about "not able to connect to the Store"!! I have asked our Candy Community In-charge and they have told us to find out certain details.
So, can you please tell me if you are having the issue only with the App store or are you experiencing issues with logging into the game, and collecting rewards from other events too?
If it is just the App store, can you please try the steps provided in This Link and let me know if it worked or not?
Thank you and hope to talk to you soon🍫
AndIm not a newbie! Been here for 9 years. You keep making me sign in with a new password!
I can’t either for 2 days now. Anyone have a resolution ?
Hello @catfan01🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue in your game!
Are you not able to connect to the store just today or from a while? Which device are you using to play the game?
Please reply back by typing in the blank box given below to my comment 🍫🍫
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I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…
Man kann die Animation von der Pralinenschachtel nicht schließen und muss immer das Spiel neu starten.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
