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Game glitched and I lost all progress and power ups. Can you help please?
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Hello again @Niketra 🙋♀️
I have just answered your other question here —> https://community.king.com/en/candy-crush-saga/discussion/421285/game-glitched#latest
Please try to open single posts and not to worry! The issue in your game will be looked into👍
I will have to close this thread as it is a “Duplicate post”
Thank you for understanding and have a great day ahead 🍫🍫
Please email Player Support directly from the game on mobile.
First make sure the game is connected to Facebook or a King account so the game can be restored on an account.
Then go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send an email. Don't forget to mention what level you were on!
You can also email them from here:
