Went to Play today on Chrome - All lives and Friends gone.

MSBGONE

I did not get a new computer and signed in just now and lost everything on Chrome. I am signed into Facebook so my level saved, but lost all 200 lives and all my friends..... Why? Anyway to get King to give them back to me? Thanks.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/421467/went-to-play-today-on-chrome-all-lives-and-friends-gone

Hello @MSBGONE🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear that you have lost all of your saved lives from your game!!

By any chance, did you "update" your Chrome Browser today?

MSBGONE

I updated it after I lost it and still gone.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/421467/went-to-play-today-on-chrome-all-lives-and-friends-gone

Hello again @MSBGONE🙋‍♀️

In your opening comment, you said you "did not" get a new computer!!

But, in the other thread you have posted HERE, you have mentioned that you had to purchase a new computer due to an issue on your old computer!!

So, is this a new computer that you lost all the lives? Can you please clarify?

Thanks🍫

MSBGONE

I am responded to the person that got the new computer. I posted a new comment about my issue. I did not get a new computer, I did not thing different, play almost every night and today my sound was back and had to change settings back and lost the lives and friends, I will just carry on... thanks...

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2813790#Comment_2813790

Oh, Sorry!! I did not realize that🤦‍♀️

The reasons will be different if we have started playing the game on a new device. Hence, wanted to make sure!!

I did see few more complaints that all of a sudden, they have lost all of their saved lives!! I don't think they found a reason for the glitch!!

Let me check if we have an update🤔

MSBGONE

ok, thank you.