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why i can't have the extra life ?? i can't watch ads and anyone know how to fix that ??
Hi there, is this still an issue where you do not get any lives by watching ads?
We've checked with the team and no issues have been reported so wanted to check if maybe this was a temporary issue.
Thanks π
Thank you @khuynhvuπ€
I will ask our Community In-charge and ask what you should do to get out of this glitch!
Please bear with me till I get backπ
yes i using my iphone. the ios is 16.6.1 and the version of game is 1.263.0
i play the game on my iphone. my ios is 16.6.1 and the version of the game is 1.263.0
Thank you for the clarification @khuynhvuποΈ
Can you please tell me which device you are using? Which version of the App you have right now?
it only happen when i watch it for extra lifes :((( can you help me to fix this
Thank you for trying the trouble shooting steps, dear @khuynhvuπ€
I need to know if you see this "Ad not available" pop-up when you want to watch it for extra life only?
Or does it happen for extra moves, too?
thank you for your support. It happend last night and i thought "maybe i watch too many ads" so i exit the game. i tried some solutions as you said but it didn't work :(((
Oh!! Thank you for the details and sorry to know about the glitch you are experiencing!!
I need few more details... when did this issue start? If it happened more than once, that pop-up "Ad not available" only when you try to watch it for an extra life?
May be there was a connection issue on your side or on King sideπ€ Did you try to close the game App - turn off your device -- restart, open the game and try again and see if it works? If you didn't try that, can you please check it next time and let me know how it goes?
π€π«π«
yeah i still receive ads when i want to have some extra moves but it don't work for the extra lifes. here my screenshot.
Hello @khuynhvuπ€ Hearty Welcome to our sweet King Community!
I am sorry! Are you saying that you are not receiving any Ads in your game? OR you are receiving Ads but, having some issue when you are trying to watch Ads for extra life?
If it is the 2nd one, can you please explain a bit more about the issue? If possible, can you post a screenshot?
To reply back, simply type in the blank box given below to my comment. To post the screenshot, tap on the 2nd icon located in the bottom left corner.
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncingβ¦
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