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I just had an update to Android and CC Saga and my streak necklace has disappeared. Any advice?
Hello @RCWeiss🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you lost the win streak in your game!!
Please try these steps --> Force close the game - turn off your device - turn it on again after few minutes - reopen the game -- play any level(old or new) - come back to game map screen and see if the events are back.
Please post back and let me know if it worked! To reply back, simply type in the blank box given below to my comment.
PummyRaj's solution worked perfectly. Thanks for responding so quickly. Y'all are so helpful on this board.
That worked! Thanks for the super quick response with an accurate diagnosis and solution. Awesome!!!
Hi and Welcome to the King Community
Thanks for the feedback.Should not dissapeared Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
