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Hi and Welcome to the King Community
Please contact the company that handles the transactions and your payment details if you have any issues with your card.
i.e. Apple if you play on iPhone and have issues with your Apple-ID, Google if you play on an Android device and use your Google Play account for purchases, Facebook if you play on Facebook etc.
Hi and welcome to the Community!
All purchases and transactions in your games and apps are made with the account you have on your device or platform.
To remove the payment details, you will need to do this from the account you use for all in-app purchases. On iPhone & iPad your Apple-ID has your payment details, on Android devices it's your Google Play account, on Facebook you have the payment details saved on your Facebook account settings.
Please check with your platform provider how to remove the payment details from your account.
Hope this helps 🙂