Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 2
This morning I got the invite for the "Double" Candy Royale with the total prize being 1,000 gold bars for passing 14 levels. Being dangerously low on gold bars, and knowing my time playing this game was limited anyway, I went all in. I deliberately blew almost everything I had to win 14 levels. In the end I got my share of "500" gold bars, which 10 others somehow managed to win as well, so my cut was 46.
Needless to say, after 3.5 years of addiction, I'm done with this game. Not only do I have virtually no boosters left, but I have no tolerance for games that lie to you and deliberately make themselves impossible to get your money. I will still play occasionally, but don't see myself advancing very far.
(Oh, and for the record, last time I had the Double Candy Royale, I won all 1,000 gold bars.)
I played today to get a share of 1000 bars and reached it and got none.
I started the game to play, the Candy Royale ( share of 1000 GB ) was displayed ( with no option of × ) and I started it.
I passed all 14 levels in the first attempt ( with spent of gald bars ).
But l have received share of 500 GB .
*and it's not the first time, it is always happen with me* 😒😔😔
Hi everyone, I'm sorry to hear that some of you have not received your full share of the Candy Royale rewards 😕
This is a known issue which the team is aware of and currently working on improving.
We're not able to get you your rewards via the Community but you can request that our Player Support Team review your request by getting in touch with them.
You can contact them via the game app, check out HERE how to do that or by sending them a message through HERE.
Please remember to specify the event in question and include your Game ID so they have all your details.
If you get an automated reply, make sure you reply back to it and include the information again!
We're truly sorry for the inconvenience 😔
Hello!
I had the same problem with Candy Royale. When I started the rewards was 1000 gold bars but this was changed in 500 GB.
Why do I have to share my gold bars, but.i.dont receive gold bars from anyone, and I send lives constantly but very seldom get any lives,
You misunderstand the use of the word "share" here. This is an event where you compete by yourself against the game. The other players aren't real, they are chosen by the game from the millions previous players in the King data bank and you are neither competing nor sharing with them, really.
Me too. Started with 1000 and then I played 14 levels for a share of 500, it happened twice already 🤦♀️ Hope the player support team will help you as advised by QueenB 🤞