Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
All my power ups,friends,and lives disappeared when I switched phones.
I would like them back. It took years to build my profile.
Sign in or register to leave a comment and join the conversation.
Hello @rayecandy🤗 Hearty Welcome to our sweet King Community!
Unfortunately, that is downside when we switch to a new device o reinstall the App!!
Unlike level progress and Gold Bars, both boosters are lives received from friends won't be transferred as both these are not saved to the King Servers!!
If you did not delete the game on your old phone, all your boosters and lives will be intact. You can play the game and use up all those boosters and move to new phone.
If you have any questions, please post back by typing in the blank box given below to my comment🍫🍫
Hi and Welcome to the King Community
Sorry that happen to you . Boosters are saved directly in your device's memory, This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels and Gold bars.
The Gold Bars do sync across all platforms in all games, but the Boosters, Lives do not sync between devices.
Please check links bellow about lose booster Here
