Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
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Answers
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
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You won't get another answer. It's the standard answer everyone gets. You either get adverts in your game or you don't. It's luck of the draw and there is nothing that players can do about it. It's how King choose to run their game. You will have to go with the game as you are given it, or not play. To see that you are not alone with your complaint, check out this thread:
