Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
What im i suppose to do🙄🙄🙄
Hi my friend welcome its lovely to meet you
Sorry you are experiencing this issue
It is showing a connection error let's do a little trouble shooting to see if we can clear it for you
First check for any pending updates then clear cache from your device settings menu
Please make sure you have a strong Internet connection and at least 2gig of free memory
Now log out of everything and leave your device off for a moment or two
Please let me know how you get on 🤞💓
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!