Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I can't help thinking something is up with the Double Candy Royale @spottedhorse. What you describe, playing more levels than requested, but not receiving a reward, is an increasingly common complaint.
The Double only runs over the weekend and last week I was still playing the Double on Mon because I hadn't played over the weekend. When I started to play on Monday my Candy Royale reverted back to 7 levels losing all the progress I had made on the Double.
I believe that the issues you and a lot of other people are complaining about is caused by the same thing that caused my Royale to reset. That is, the Double Royale is causing issues if people are still playing it on the Monday after the weekend the Double started on.
Actually spottedhorse here is another issue that I believe is also caused by the Double Royale when it is still being played on the Mon.
https://community.king.com/en/candy-crush-saga/discussion/425324/race-for-the-gold-bars#latest
well thank you @Alienscar you are giving me a clue about what happened with the double CR yesterday morning. I had logged into it Sunday afternoon but finished the race yesterday morning. It took me 15 levels to complete (instead of the 14 announced at the start) and I only got a share of 500 GB . Thank you, that's very helpful for future double CR!
Sad sad sad, was offered candy royal play for 14....I won 15 in a row but RECEIVED no Candy Royal Gold....
I only remember getting the double royale once which I completed and did get a nice share of Gold.
As far as I know @spottedhorse the 14 levels you were offered is the Double Candy Royale.